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The Financial Ombudsman cannot have a look at something that occurs in a administration.

The Financial Ombudsman cannot have a look at something that occurs in a administration.

The Financial Ombudsman cannot have a look at something that occurs in a administration.

And these delays /errors aren’t being done and so the administrators have more interest. The amounts of cash are little and any additional interest could be small and simply outweighed by the admin hassle of experiencing to sort these problem cases out.

Chantal Smith says

I experienced my Wageday advance re re payment no problem. I’m having issues that are similar Wonga administrators. We contact them, they require a reference quantity and then disregard the e-mail. I experienced a vintage e-mail account with Wonga which they encouraged me personally they might alter but i will be maybe not certain they ever did now We don’t know anything 😥

gordon nilsson says

had email from custom services and so they still looking at my payment. although had e-mail year that is back last a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re payments as a result

Me personally neither.

Have experienced the e-mail on 30 June to express that payment is offered to my banking account within 7 days but absolutely absolutely nothing to date.

D Anderson says

Hi would ever guess these are typically really busy so that as per the e-mail they recommended re payments will soon be given within 2months if sent over change of bank details etc, but has anyone who has emailed them had any reactions recently via e-mail? Sent numerous email messages and perhaps maybe not had any reactions getting actually concerned not too my re payment that will be simply in short supply of £500 won’t be here any time soon, if at all

Nope And I’ve delivered 2 emails. I realize they’re busy but an acknowledgement is good. An abundance of email communication end of last 12 months where they confirmed they’d received my claim, confirmed modification of bank details / e-mail address / target etc so no clue why i did son’t obtain the e-mail in the twentieth or repayment.

Hi Sara, i would like your suggestions about this please. We made an affordability grievance to KMPG July 2019, received an e-mail few days later saying:

”We can confirm that your particular loan had not been within the product sales to Shelby or Lantern, and also as your loan was paid back in complete, there is no need to create any further repayments to CTL. We shall fleetingly be making a report that is final the credit reference agencies that CTL previously contracted with, so that as element of this technique we report that your particular loan is paid back.”

I additionally done my claims kinds and delivered it over, that I needed to deliver over twice and got an acknowledgment it had been gotten.

I’m not too much interested into the redress etc, but Lantern keep giving me letters to seeking re re payment for the pay day loan I’d, to which KPMG have actually verified is certainly not within the purchase with no further repayments are needed.

Do We have the best to deliver a problem to FOS, regarding Lantern and their non end letters bare at heart we have actually ahead the e-mail to Lantern without having any answer, Lantern also states to my credit history and it has this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern a grievance?

No We haven’t only ahead regarding the e-mail we received from KPMG thus far, maybe maybe maybe not heard right straight back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: Say you need your debt taken from your credit score.

Thank you ill do just that, any kind of templates that i will make use of?

Sara (Financial Obligation Camel) says

no payday loans Wyoming, this can be a rather unusual occasion. Just state exactly just what has occurred, for it to be deleted that you do not owe this debt and ask. Deliver it towards the Financial Ombudsman when they reject or usually do not answer within 8 months.

gordon nilsson says

Ha Sara you going love this the clients solution have said which they donot have documents of me so just how will it be which they contacted in Aug2019 with client number whenever I made claim plus in Nve 2019 with a email I will with this anyone to you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says

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